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Received an item that doesn't fit or is not suitable? No problem, our exchanges and returns policies are designed to make that as easy as possible.
We're happy to exchange most items if they are the wrong size or color, but unfortunately engraved or custom-made items cannot be exchanged or refunded unless a manufacturer's fault is found with them
To exchange an item, please purchase a replacement item in a new order, and then return the unsuitable items for a refund.
If you are thinking of exchanging something - remember that you can combine the replacement item with any other items you may wish to purchase, and only pay shipping for the combined order.
If you would like to return an item for a refund, please send it back to us at the following address, including the following information:
UK & European Customers